Legal

Terms of Service

Last updated: May 27, 2026

These Terms of Service (“Terms”) govern your access to and use of SheetAgent for Civil 3D and the Setline Manager Portal (together, the “Service”), provided by Setline Inc. (“Setline”, “we”, “our”). By creating an account, submitting a trial request, or using the Service, you agree to these Terms.

If you don’t agree to these Terms, please don’t use the Service. If you’re entering into these Terms on behalf of a company, you confirm that you have authority to bind that company.

1. The Service

SheetAgent for Civil 3D is the Autodesk Civil 3D plug-in that automates the production of sheet layouts. The Setline Manager Portal is the web application your company uses to manage seats, billing, telemetry, and reporting for SheetAgent for Civil 3D.

2. Accounts

To use the Service you must register an account, either by signing up directly or by being invited by an existing manager at your company. You are responsible for:

Keeping your login credentials confidential and enrolling multi-factor authentication when prompted.
All activity that occurs under your account.
Notifying us promptly if you believe your account has been compromised.

You must be at least 16 years old to use the Service, and you must provide accurate registration information.

3. Trials

We may make a free trial available so you can evaluate SheetAgent for Civil 3D. Trials are time-limited and seat-capped. We may end or change trials at any time. Trial accounts that are not converted to a paid subscription may be deactivated at the end of the trial.

4. Subscriptions and billing

Paid plans are billed annually in advance based on the number of seats you purchase, using the tiered pricing in effect when you place your order. Payment is processed by Stripe; we receive a record of the transaction but not your full payment-instrument details.

Unless otherwise agreed in writing:

Subscriptions renew automatically for successive annual terms unless you cancel at least 30 days before the renewal date.
Adding seats mid-term is billed at the applicable tier rate.
Removing seats does not generate a refund for the unused portion of a paid term.
Fees are non-refundable except where required by law or expressly stated.

5. Acceptable use

You agree not to:

Reverse-engineer, decompile, or attempt to extract the source code of the Service, except as expressly permitted by law.
Resell, sublicense, or make the Service available to third parties outside your company.
Use the Service to violate any law, infringe intellectual-property rights, or send unsolicited communications.
Interfere with the security, integrity, or performance of the Service, including attempts to access other customers’ data.
Use automated tools to extract data from the Service in bulk except via documented APIs.

We may suspend or terminate accounts that materially breach these rules.

6. Intellectual property

Setline retains all right, title, and interest in and to the Service, including SheetAgent for Civil 3D, the Manager Portal, and all related software, documentation, and trademarks. We grant you a non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms during your subscription.

You retain ownership of your drawings, project data, and any content you create using SheetAgent for Civil 3D. The Service does not transmit your drawing content to our servers (see the Privacy Policy for details about what telemetry we do collect).

7. Customer data protection

Setline does not collect, transmit, store, or have technical access to any drawing data, project content, or work-product data generated by Customer through use of SheetAgent for Civil 3D. SheetAgent for Civil 3D operates locally on Customer’s workstations and does not transmit drawing files, drawing content, or project data to Setline’s servers at any time and under any circumstances.

Telemetry collected by SheetAgent for Civil 3D is strictly limited to SheetAgent command names executed, counts of layouts built, updated, audited, and skipped, plug-in version, anonymous machine and session identifiers, the email address signed into the plug-in, and diagnostic exception messages generated when the plug-in encounters an error.

Setline will not modify the scope of telemetry collection to include drawing content, project content, or work-product data without Customer’s prior written consent.

8. Confidentiality

“Confidential Information” means any non-public technical, business, or operational information disclosed by one party to the other in connection with these Terms that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure. Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the receiving party; (b) was known to the receiving party prior to disclosure without restriction; (c) is independently developed by the receiving party without use of the disclosing party’s Confidential Information; or (d) is required to be disclosed by law or court order, provided the receiving party gives the disclosing party prompt prior written notice where legally permitted.

Each party will: (i) protect the other’s Confidential Information using at least the same degree of care it uses to protect its own confidential information of similar sensitivity, but no less than reasonable care; (ii) use Confidential Information only as necessary to perform under these Terms; and (iii) limit disclosure to employees, contractors, and advisors who have a need to know and are bound by obligations at least as protective as those in this Section. These obligations survive for three years after expiration or termination of these Terms.

9. Disclaimers

The Service is provided “as is” and “as available”. To the maximum extent permitted by law, Setline disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade.

We do not warrant that the Service will be uninterrupted, error-free, or that it will meet your specific requirements. SheetAgent for Civil 3D automates sheet-layout production based on the input you provide; you remain responsible for reviewing its output before relying on it for any project deliverable.

10. Limitation of liability

To the maximum extent permitted by law, in no event will Setline be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, loss of business, loss of goodwill, or loss of data, even if advised of the possibility of such damages.

Setline’s total aggregate liability arising out of or relating to the Service or these Terms will not exceed the amount you paid Setline in the 12 months preceding the event giving rise to the claim, or USD $100, whichever is greater.

11. Indemnification

You agree to defend, indemnify, and hold Setline harmless from any claim, damage, or expense (including reasonable attorneys’ fees) arising out of your breach of these Terms, your violation of any law, or your infringement of any third-party right.

12. Term and termination

These Terms apply for as long as you use the Service. Either party may terminate at any time:

You can stop using the Service or cancel your subscription at the end of the current term via the Manager Portal or by contacting us.
We may immediately suspend access if your use poses an imminent risk to other customers or to the integrity of the Service. For all other material breaches of these Terms, we will provide written notice and a 30-day period to cure before termination. For non-payment, we may suspend access after 10 days’ written notice if payment is not received.

Sections that by their nature should survive termination (e.g., payment obligations, intellectual property, disclaimers, limitation of liability, indemnification, governing law) will survive.

13. Changes to the Service or these Terms

We may modify the Service or these Terms from time to time. We will update the “Last updated” date and, for material changes, give at least 30 days’ advance notice through the Manager Portal or by email. Your continued use of the Service after changes take effect constitutes acceptance.

14. Governing law and disputes

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-laws principles. The parties agree to the exclusive jurisdiction of the courts located in that jurisdiction for any dispute arising out of or relating to these Terms or the Service, except where you are entitled to bring claims in your country of residence under mandatory consumer-protection law.

15. Miscellaneous

Entire agreement. These Terms (together with any order form, the Privacy Policy, and any written addenda) constitute the entire agreement between you and Setline regarding the Service.
No waiver. Failure to enforce any provision does not waive our right to enforce it later.
Severability. If any provision is held unenforceable, the remaining provisions remain in effect.
Assignment. You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
Notices. Notices to us should be sent to info@setline.ai. Notices to you may be sent to the email on file for your account.

16. Contact

Setline Inc.
info@setline.ai
setline.ai